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When you go to a doctor's office, it is natural to expect the doctor to figure out what's wrong with you.  Then he needs to know what kind of medicine he should give you to make you feel better.  I'm not a doctor.  I'm not looking for what's wrong with you.  I look forward to joining you so we can remove barriers to you growing the way you want to.  Together.  Let me give you an example. 

John and Geri come to me and say, "We don't love each other anymore."  Because my first goal is to join them, I don't have to teach them anything.  They get to teach me.  The fact that they don't love each other anymore means they did love each other at one time.  Something got in the way of that love flowing back and forth between the two of them.  I think they have a pretty good idea of what it is.  They might not have the same idea.  Once we put those ideas together in a list, we've got a pretty good idea of what's blocking them from loving the way they used to.  What do we need to do to remove the barrier in the way?  I've got some great tools to help remove barriers, restore those good, loving emotions, and they, like other couples and families, get to pick the ones that they think will work best for them. 

Sounds pretty easy doesn't it?  It's not.  That probably doesn't come as a surprise to you.  It's very hard work, like most other things in life that are worth it.  So, if somebody's not afraid of hard work, and they're willing to take ownership or admit what the barriers are between them, the outcome can be very satisfying.